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Privacy & Cookie Policy

  1. Introduction

At FersiSolar, we are committed to protecting the privacy and security of our customers and users. This Privacy Policy explains how we collect, use, disclose, and protect the personal information we obtain through our services, website, and other means.

  1. Information We Collect

We may collect various types of personal information, including but not limited to:

  • * Contact information: Name, address, phone number, email.
  • * Financial information: Payment and billing information.
  • * Technical information: IP address, browser type, operating system, and browsing data.
  • * Usage information: Details about how you use our services and website.
  1. Use of Information

We use the information collected for various purposes, including:

  • * Service provision: To provide and manage our solar energy services.
  • * Customer service: To respond to inquiries, service requests, and provide technical support.
  • * Marketing: To send you information about FersiSolar products, services, promotions and events, provided that you have
  • consented to receive such information.
  • * Service Improvement: To analyze and improve our services, website and user experience.
  1. Disclosure of Information

We do not sell, rent or share your personal information with third parties, except in the following cases:

  • * Service Providers: We may share information with service providers who help us operate our business, such as payment processing, web hosting and data analysis services.
  • * Legal Compliance: When required by law or in response to legal proceedings.
  • * Protection of Rights: To protect and defend the rights, property or safety of FersiSolar, our customers and others.
  1. Information Security

We implement appropriate security measures to protect your personal information against unauthorized access, alteration,

disclosure or destruction. However, no method of transmission over the Internet or electronic storage is completely secure, so we cannot guarantee the absolute security of the information.

  1. Retention of Information

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

  1. Your Rights

You have certain rights regarding your personal information, including:

  • * Access: You may request a copy of the personal information we hold about you.
  • * Correction: You may request correction of any inaccurate or incomplete personal information.
  • * Deletion: You may request deletion of your personal information, subject to certain exceptions.
  • * Objection and Restriction: You may object to or request restriction of the processing of your personal information in certain circumstances.
  1. Changes to this Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the

new policy on our website and, where appropriate, by email notification. 9. Contact

If you have any questions or concerns about this Privacy Policy or our privacy practices, please contact us at:

FersiSolar

Address: Avenida de Manoteras 24, 28050 Madrid

Email: [email protected]

Phone: 0034 638 933 466

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